Along with litigation from the CFPB, state attorneys general have pursued legal action against big companies over hard-to-cancel subscriptions. Last year, Letitia James, New York's attorney ...

The Federal Trade Commission wants to simplify the process for canceling recurring charges. But there are already complications.

For example, not canceling a media or meal-prep subscription means the consumer keeps getting charged for it until they cancel. Complaints about hard-to-cancel subscriptions have been increasing ...

Amazon and Adobe have a reputation for making consumers’ subscriptions hard to cancel. Planet Fitness has also been put on blast for making some customers cancel in person, and its cancellation ...

Imagine your favorite author has a new book coming out, and your local bookshop is offering to deliver it to you for free on ...

The FTC previously sued Amazon on a related matter, alleging the company “tricked” people into buying Prime memberships that were purposefully hard to cancel.

AMAZON ENROLLED CUSTOMERS IN PRIME WITHOUT CONSENT, MADE IT HARD TO CANCEL, FTC SAYS IN LAWSUIT Most of the final rule's provisions will take effect 180 days after the rule is published in the ...

Startups like TomoCredit and Albert, last valued at hundreds of millions of dollars, are the target of hundreds of consumer complaints.

A new rule is being introduced that will bring relief to everyone who has spent hours searching for the option to cancel a subscription. The US Federal Trade Commission (FTC) has adopted a ...

The Federal Trade Commission has received more than 16,000 complaints from Americans about how hard it is sometimes to cancel an ongoing subscription, so they finally decided to act. Whether it ...