Christine Duffy, Carnival Cruise Line president, says lifetime perks no longer sustainable as passenger numbers soar.

Brand loyalty isn't dead, but it is evolving. At Digital Silk, we've worked with hundreds of growing brands across industries ...

Compared with a year ago, hotel reward programs are offering, on average, 0.25% more value in 2025. Choice Privileges ...

Cruise Hive has another weekly news update for you, including ship problems, opening of Celebration Key, Carnival's loyalty ...

Loyalty isn’t about how much credit someone uses. It’s about how often they engage with your brand—and how you respond.

Learn how modern loyalty programs are evolving to foster deeper customer relationships through personalization, seamless ...

Alaska Airlines extends Companion Fare benefit to Hawaiian Airlines flights, creating competitive advantages through enhanced ...

Most consumers say they want better discounts, according to a Kobie survey.

Journey partners with a curated network of roughly 1,500 independent hotels and private rental homes, with more than 1,500 in ...

The marketer of sun care products built a platform that turns consumer actions and user-generated content into opportunities ...

Chase Ultimate Rewards are among the most valuable and flexible credit card points. They can be used for luxurious travel, ...

The once humble loyalty program where repeat customers received an occasional free coffee has evolved into an $8bn powerhouse ...